Refund Policy
At Streaming Blue, we value our customers and want to ensure your satisfaction with our IPTV service. Please read our refund policy carefully before making a purchase.
✅ Eligibility for Refunds
You may request a refund if:
- You did not receive the service after completing payment.
- The service does not function as described (e.g., login issues, access problems).
- Technical problems prevent you from using the service and cannot be resolved by our support team.
❌ Non-Refundable Situations
Refunds will not be granted if:
- You change your mind after purchase.
- The issue is caused by your internet connection, device compatibility, or third-party apps.
- You used the service for more than 24 hours before requesting a refund.
- You purchased the wrong subscription plan by mistake.
🛠️ How to Request a Refund
- Contact our support team at support@streamingblue.com.
- Provide your order ID, payment receipt, and reason for the refund.
- Our team will review your request within 3–5 business days.
- Approved refunds will be processed back to your original payment method.
⏱️ Refund Request Timeframe
- Refund requests must be made within 7 days of purchase.
- After this period, no refunds will be issued.
⚖️ Special Notes
- All refunds are issued in the same currency used for the purchase.
- Transaction or processing fees (if applicable) may be deducted.
- Streaming Blue reserves the right to refuse refunds in cases of abuse or fraudulent activity.
📞 Contact Us
If you have questions about this refund policy, contact us at:
📧 support@streamingblue.com